Residential Hourly Rates

Remote Residential Support

This is a graphic of two computers connected over the internet for a remote support session

$65

first 30 minutes of Remote Support

We charge for a 30 minute minimum followed by 15 minute increments. We do not charge setup fees, connection fees or require a membership. We do not outsource to a foreign country.

Rates and Prices are subject to change without notice.

Onsite Residential Support

This is a photo of a computer technician helping an elderly couple.

$115

per hour of Onsite Support

We charge per hour with a one hour minimum. For services beyond 1 hour, we then charge in increments of 15 minutes. Travel charges are nominal and depend on the distance involved.

Rates and Prices are subject to change without notice.

Commercial Hourly Rates

Remote Business Support

This picture shows experienced technician

$80

first 30 minutes of Remote Support for Business

We charge for a 30 minute minimum followed by 15 minute increments. We do not charge setup fees, connection fees or require a membership. We do not outsource to a foreign country.

Rates and Prices are subject to change without notice.

Onsite Business Support

photo of technician driving to an onsite computer service network support appointment

$125

per hour of Onsite Support for Business

We charge per hour with a one hour minimum. For services beyond 1 hour, we then charge in increments of 15 minutes. Travel charges are nominal and depend on the distance involved.

Rates and Prices are subject to change without notice.

Photo shows lady smiling while helping a customer with Computer Repair and Network Support

Setting an appointment is easy.

Call us now

540-972-8881

Do you need ongoing tech support?

There’s a plan for that!

We offer cost-effective plans designed to deliver peace of mind and worry-free tech ownership.

For Home
24/7 Premium Managed Computer Security
$15
Per month with a minimum one year purchase.
Our core plan includes 24/7 Managed Computer Security, a Premium Antivirus Suite, security adjustments of the operating system, and Virus Removal services, if needed. Covers all malware types.
Learn More

For Home
Add 24/7 Remote Monitoring & Maintenance
$30
Per month with a minimum one year purchase.
This Remote Monitoring And Maintenance plan includes everything offered in our 24/7 Managed Computer Security plan -PLUS- 24/7 Remote Monitoring and Maintenance of the entire computer.
Learn More

For Business
24/7 Fully Managed Business Workstations
$45
Per month with a minimum one year purchase.
This is our all-Inclusive business workstation service. This plan includes Monitored Endpoint Security plus Remote Monitoring and Maintenance of the entire workstation and third-party and onsite support when needed.
Learn More

Straightforward Labor Rates

Remote Support:
We charge for a 30 minute minimum followed by 15 minute increments. We do not charge setup fees, connection fees or require a membership. We do not outsource to a foreign country.

Onsite Labor:
We charge per hour with a one hour minimum and then in increments of 15 minutes, if necessary. Travel charges are nominal. Some services are charged a flat-rate.

Payment types Accepted

Cash (onsite services only)
Please note, for safety reasons, we do not carry cash for change.
Check (onsite and business services only)
We accept checks from local banks only.
Credit Card
We accept MasterCard, Visa, American Express and Discover.

Best Value

No store?

Our professional services are always provided remotely or onsite. We don’t need or want a storefront because we are technicians, not retailers.

What’s different between your company and the $60/hour guy?

It’s not possible to run an Insured, legitimate computer services business with Experienced, Accredited Local technicians for $60/hour -and remain in business for very long. We don’t outsource our work.

Why hourly rates instead of flat-rates?

We avoid flat-rates because usually the problem is a cascade of smaller problems or there are multiple different needs, which means the customer ends up getting multiple flat-rate charges. In the end, flat-rates often cost much more than an hourly rate. Additionally, our onsite hourly rate covers multiple computers at the same time, something that can’t be done with flat-rates.

We understand the appeal of flat-rates, which is knowing exactly how much it will cost before the service. If we expect our services to exceed the thirty minute or one hour minimum, we will inform you before the work begins and offer options.

Money-Saving Tips

Gather your passwords before the appointment.
If possible, have your computer up and running before the appointment.
Take photos of any pop-ups or error messages you see.
Write down all concerns. Make a checklist.
Consider a service plan: Service Plans

Terms & Conditions

Click here for our Terms and Conditions

We make IT convenient for you and your business by offering Same Day / Next Day Remote or Onsite Computer Repairs and Network IT Services for Home and Small Business in the Stafford County, Fredericksburg and Spotsylvania County.

Residential Hourly Rates

Remote Residential Support

$65

Onsite Residential Support

$115

Commercial Hourly Rates

Remote Business Support

$80

Onsite Business Support

$125

Setting an appointment is easy.

Call us now

540-972-8881

Do you need ongoing tech support?

There’s a plan for that!

We offer cost-effective plans designed to deliver peace of mind and worry-free tech ownership.

Straightforward Labor Rates

Payment types Accepted

Best Value

Money-Saving Tips

Terms & Conditions

We make IT convenient for you and your business by offering Same Day / Next Day Remote or Onsite Computer Repairs and Network IT Services for Home and Small Business in the Stafford County, Fredericksburg and Spotsylvania County.

Contact

Company

Appointment Hours

Legal

Learn