FAQ – Computer Pros Today
Need Support?
Call us now to set up a Remote Computer Support session. We make it easy and painless. 540-972-8881
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What do I need for Remote Connection support?
All you need is high-speed internet access. If you can open a web browser and surf the web, we can connect to your computer remotely and provide computer repair, virus removal and tech support services! We make computer services easy and painless. 540-972-8881
Which computer and Network services cannot be done with a Remote Connection?
If your computer won’t start or if you can’t open Microsoft Windows, you may need a part replacement or service that cannot be done remotely. In that case we offer convenient mail-in service. Call us for information. 540-972-8881
Do you offer Same Day computer and network services?
We offer Remote Connection support that is always Same Day/Next Day service, if desired. There is no additional cost for Same Day/Next Day service.
How do I set up an appointment?
Call us! We make it easy and painless to set up your computer service or tech support appointment. 540-972-8881
FAQ – Computer Pros Today
How much do computer and network services cost?
Our prices are listed here.
Do you offer discounts?
At this time, we do not offer coupons, discounts or rebates of any kind. However, we do offer service plans that will save you money.
You can also reduce your costs by having your passwords ready beforehand. Click here for more money-saving tips!
If I the computer cannot be repaired, can I get a refund?
Our policy is no refunds. We could say “No repair-no fee” but the only reason a problem cannot be repaired is whether or not you wish to spend the money to make the repair. If we cannot help you, we will say so before any work begins. In the event you need a part replaced or upgraded, we offer convenient mail-in service. If you have any questions or comments about your service, PLEASE call us directly: 540-972-8881
Will your computer or network services void any warranty?
Our computer and network services will not void any warranty. If anything our services may help preserve your warranty.
We accept all major credit cards
