Active Care Plans and Pricing Discounted services for your home PC

Who Should Purchase an ActiveCare Plan?

Our ActiveCare Plans were designed with the flexibility to serve the varying tech needs of our customers. There is no real limit on who can benefit from our dedicated expert help, and we have yet to find 2 sets of customers with the exact same tech needs. Here are just a few examples of customers who sign up for one of our ActiveCare Plans.

  • Grandparents with a new laptop they need to learn how to use in order to keep in touch with their grandkids who live a couple hours away. They want some training on how to use their computer’s webcam and Skype. They also want to be able to print wirelessly from anywhere in their home.
  • A family with two teenage children who recently upgraded to a smart TV, and purchased a new Xbox system, and need both connected. The parents also want to be able to monitor their home’s systems when at work, plus make sure all important documents and family photos are backed up.
  • The technophile. The guy or gal who owns a Laptop, iPad, and iPhone, and recently purchased a new car with a built-in navigation system. The tech lover who must have the latest and greatest in technological advancements, but who doesn’t want to worry about maintaining or syncing all their devices, or spend time figuring out how to work the GPS.
  • The gift giver. That’s right – you can purchase any of our ActiveCare Plans as a gift! No more over-the-phone tech support with a relative or friend! Buy them tech support coverage for a year, and know that they’ll be in good hands.

We’ve got all of your home tech needs covered: computers, home theater and gaming, data protection and security, wireless networks, smart gadgets and more!

Basic 

$15 /Mo.

with no setup fees

Our most affordable plan

with
ANNUAL PREPAY $163.
Save $9

INCLUDES:

  • Technician-Monitored PC Health & Security
  • 1 Windows Optimization & Tuning
  • 1 Pro Security Configuration
  • 1 Annual Service Hour
  • 1 Avast Cloud Anti-Virus Suite
    with:
  • Anti-Ransomware
  • VPN for secure web browsing
  • Password Manager
  • Data Shredder
  • Remote Device Support Software

    Basic Plan Total Value of $333.00+

Standard

$35 /Mo.

with no setup fees

Our most popular plan 

with
ANNUAL PREPAY $285.
Save $21

INCLUDES:

  • Technician-Monitored PC Health & Security
  • 2 Windows Optimizations & Tunings
  • 2 Pro Security Configurations
  • 3 Annual Service Hours
  • 1 Virus/Spyware Removal -if needed
  • Support by email
  • 2 Avast Cloud Anti-Virus Suite
    with:
  • Anti-Ransomware
  • VPN for secure web browsing
  • Password Manager
  • Data Shredder
  • Remote Device Support Software

    + Discounts on equipment & new system installations. Prices vary.

Standard Plan Total Value of $872 +discounts

Premium

$50 /Mo.

with no setup fees

Our family plan

with
ANNUAL PREPAY $570
Save $30

INCLUDES:

  • Technician-Monitored PC Health & Security
  • 4 Windows Optimizations & Tunings
  • 4 Pro Security Configurations
  • 4 Annual Service Hours
  • 2 Virus/Spyware Removals -if needed
  • Support by email
  • 4 Avast Cloud Anti-Virus Suites
    with:
  • Anti-Ransomware
  • VPN for secure web browsing
  • Password Manager
  • Data Shredder
  • Remote Device Support Software

    +Discounts on equipment & new system installations. Prices vary.

Standard Plan Total Value of $1744 +discounts

Payment in Full

To purchase our plans with one payment in full, please call us 540-972-8881

Pay in full up front and receive a 5% discount.

Automatic recurring payments required for monthly payments. Early termination fees apply. See below for details.

We accept Credit Cards, Cash and Checks.

Monthly Payments

Call us 540-972-8881

Details:

  1. Annual Service hours may be used for any residential service we offer.
  2. Remote Connections are used unless the problem requires on-site service.
  3. Service hours and services do not roll over into the next annual period.
  4. Support by email is limited to Windows and software problems.
  5. Early termination fee is $50 for each computer for any plan. Termination will discontinue all installed software and services.

How Can I Use my Prepaid Hours?

Good question! We can help you with any and all of the residential services we provide. Ready to get started? For more information on how to spend your prepaid service hours, visit our computer services page. We’ve got all of your home tech needs covered.

On-site Services:

  1. On-site services are available only to customers in our service area, the Fredericksburg, Spotsylvania and Stafford Virginia regions. Remote Device Support services are available to any location.
  2. On-site services are available only when Remote Device Support cannot be used, such as replacing a part or inability to connect to the internet.
  3. A $15 co-pay is due for each on-site appointment covered under the plan. There is no co-pay for Remote Device Support.
  4. A $35 co-pay is due for residents of King George county or other extended locations for each on-site appointment covered under the plan. There is no co-pay for Remote Device Support.

Support

All Subscribers can submit a question in email at any time.

Support questions are answered by our local staff M-F between 9AM and 5PM EST.

Anyone with questions about the plan or needing on-site support should call us.

540-972-8881

Questions? Contact us today!
(540) 972-8881

Why choose Computer Pros Today?

  • Same Day, On-Site service is included, not extra
  • Affordable Pricing with Flat and Hourly Rates
  • No Hidden Fees
  • Top-rated Customer Service
  • Rated A+ by the Central VA Better Business Bureau
  • Fully Qualified, Industry-Certified Technicians
  • 12 Years providing local on-site service 
  • Guaranteed installation labor
  • Detailed Invoices with Clear explanations

Virginia On-Site Service Locations

Fredericksburg 

Stafford County

Spotsylvania County

King George County

Orange County:

Locust Grove

Lake of the Woods

Prince William County:

Montclair

Quantico

Dumfries

Triangle